Legal
Terms of service
These are the terms you agree to when you use GigAgora or buy anything from us. We have kept them short and in plain English, because terms you cannot read are not terms you can agree to.
Last updated 31 July 2026
1. Who we are
GigAgora is an independent educational service based in Kenya. We publish preparation guides and offer guided onboarding for people applying to AI training and data-work platforms.
We are not affiliated with, endorsed by, partnered with, or acting as an agent for Outlier, Handshake AI, Mercor, DataAnnotation, Appen, Mindrift, Prolific, Surge AI, Alignerr, Welocalize, Scale AI, Remotasks, or any other platform named anywhere on this site. We name those platforms only to describe what our material is about. All company names and trademarks belong to their owners.
2. What we sell
- Prep guides. Written material explaining what an assessment is testing, how submissions are graded, and how to practise for it. They teach the skill the assessment measures.
- Guided onboarding. We walk you through setting up your own account — the eligibility check, your profile, your payout rail and your tax details. You create it, you own it, you control it.
3. What we do not do
These limits are absolute, and asking us to break them will get your order refunded and your account closed.
- We do not sell accounts, account access, or shared logins, and we never log in to a platform account that is not ours.
- We do not sell assessment answers, answer keys, or live assessment content, and our guides do not contain any.
- We do not sit assessments for you, complete tasks for you, or do paid work on your behalf.
- We do not misrepresent your identity, location, or experience to any platform.
4. No guarantee of acceptance or income
Our guides teach the skills an assessment measures. They do not guarantee that you will pass it, that you will be accepted onto any platform, that work will be available to you, or that you will earn any particular amount.
Platforms change their screening, eligibility rules and task volumes whenever they like, and often without notice. Any pay range, eligibility note or platform status on this site is researched from public sources, drifts quickly, and is information rather than a promise. Check it yourself before you rely on it.
5. Your responsibilities
You are responsible for complying with the terms of every platform you apply to. Their rules govern your account, not ours. In particular you agree that:
- You will read and follow each platform's own terms, and you accept that they, not GigAgora, decide who they accept.
- You will hold only the accounts a platform allows you to hold, in your own name, with true information.
- You will not share, sell, buy or rent platform accounts.
- You will not copy live assessment content out of a platform, and you will not send it to us or post it in our community.
- You are responsible for your own taxes on anything you earn, including any KRA filing obligations.
If a platform's terms conflict with anything in our material, the platform's terms win. Follow them.
6. What you may do with our material
When you buy a guide you get a personal, non-transferable licence to read and use it yourself. You may not resell it, republish it, share your copy, or upload it anywhere. Everything on this site remains our copyright.
7. Payments and refunds
Payments are processed by Safaricom M-Pesa or Paystack. We never see or store your full card details or your M-Pesa PIN. Prices are shown before you pay; where an item is quoted per case, we confirm the final amount with you before anything is charged.
Every purchase is covered by a full refund on request — the details, including the window and how long refunds take to land, are in the refund policy.
8. The community
In the community, be civil, do not post assessment content, do not trade accounts and do not spam referral links. We remove posts and accounts that break those rules.
9. Availability and changes
We may update, add to or withdraw material as platforms change, and we may change these terms. When we change them we update the date at the top of this page. Continuing to use the site after a change means you accept it. Anything you have already paid for is governed by the terms that applied when you paid.
10. Liability
We provide the site and our material with reasonable care and skill, but as-is otherwise. To the extent the law allows, we are not liable for lost earnings, lost opportunities, or a platform's decision about your application. Where we are liable, our liability is limited to the amount you paid us for the item concerned — which, given our refund policy, you can simply ask for back.
Nothing here limits any right you have under Kenyan consumer law.
11. Governing law
These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute. Talk to us first — most things are settled by an email.
12. Contact
Email [email protected]. See also our privacy policy and refund policy.